{"id":1097,"date":"2026-10-31T15:09:09","date_gmt":"2026-10-31T12:09:09","guid":{"rendered":"https:\/\/teknolata.com\/?p=1097"},"modified":"2026-10-31T15:09:09","modified_gmt":"2026-10-31T12:09:09","slug":"kargoda-kaybolan-asus-rog-strix-scar-18-icin-degisim-talebi-reddedildi","status":"publish","type":"post","link":"https:\/\/teknolata.com\/index.php\/2026\/10\/31\/kargoda-kaybolan-asus-rog-strix-scar-18-icin-degisim-talebi-reddedildi\/","title":{"rendered":"Kargoda Kaybolan ASUS ROG Strix SCAR 18 \u0130\u00e7in De\u011fi\u015fim Talebi Reddedildi"},"content":{"rendered":"<p>Bir kullan\u0131c\u0131, garanti onar\u0131m\u0131 i\u00e7in ASUS\u2019a g\u00f6nderdi\u011fi <strong>ROG Strix SCAR 18<\/strong> model diz\u00fcst\u00fc bilgisayar\u0131n\u0131n ta\u015f\u0131ma s\u00fcrecinde kayboldu\u011funu \u00f6ne s\u00fcr\u00fcyor. Kullan\u0131c\u0131n\u0131n anlat\u0131m\u0131na g\u00f6re yakla\u015f\u0131k 4.000 euro, yani 4.480 dolar de\u011ferindeki cihaz ASUS\u2019un sa\u011flad\u0131\u011f\u0131 \u00f6n \u00f6demeli DHL Almanya iade etiketiyle servise g\u00f6nderildi. Ancak takip kayd\u0131nda paketin hasarl\u0131 oldu\u011fu ve i\u00e7eri\u011fi eksik bulundu\u011fu i\u00e7in imha edildi\u011fi bilgisi yer ald\u0131.<\/p>\n<p>Kullan\u0131c\u0131, diz\u00fcst\u00fcn\u00fc dikkatlice paketledi\u011fini ve cihaz\u0131n sa\u011flam bi\u00e7imde kargoya verildi\u011fini s\u00f6yl\u00fcyor. ASUS ise kullan\u0131c\u0131n\u0131n aktard\u0131\u011f\u0131na g\u00f6re cihaz\u0131n de\u011fi\u015ftirilmesi veya bedelinin iade edilmesi talebini, ta\u015f\u0131y\u0131c\u0131dan gelen paketlemenin yetersiz oldu\u011fu y\u00f6n\u00fcndeki bildirim \u00fczerine reddetti. Taraflar\u0131n kamuya a\u00e7\u0131k a\u00e7\u0131klamalar\u0131 bulunmad\u0131\u011f\u0131ndan, olay\u0131n ayr\u0131nt\u0131lar\u0131 \u015fu a\u015famada b\u00fcy\u00fck \u00f6l\u00e7\u00fcde kullan\u0131c\u0131n\u0131n payla\u015f\u0131m\u0131na dayan\u0131yor.<\/p>\n<h2>Garanti iadesinde ya\u015fananlar<\/h2>\n<p>Reddit\u2019te \u201cu\/No-Goat2559\u201d kullan\u0131c\u0131 ad\u0131yla payla\u015f\u0131m yapan ki\u015fi, cihaz\u0131 resm\u00ee garanti onar\u0131m\u0131 s\u00fcreci kapsam\u0131nda ASUS\u2019a g\u00f6nderdi\u011fini belirtiyor. Payla\u015f\u0131ma g\u00f6re g\u00f6nderide kullan\u0131lan DHL etiketi ASUS taraf\u0131ndan sa\u011fland\u0131 ve g\u00f6nderi \u00fccreti \u00f6nceden kar\u015f\u0131land\u0131. Kullan\u0131c\u0131n\u0131n beyan\u0131na g\u00f6re kutu \u00f6zenle sar\u0131ld\u0131 ve ta\u015f\u0131ma s\u0131ras\u0131nda korunmas\u0131 i\u00e7in uygun bi\u00e7imde paketlendi.<\/p>\n<p>Cihaz\u0131n tam olarak hangi a\u015famada kayboldu\u011fu, kamuya a\u00e7\u0131k bilgilerle kesinle\u015fmi\u015f de\u011fil. Takip kayd\u0131nda 9 Ekim 2026 tarihinde g\u00f6nderinin hasarl\u0131 oldu\u011fu ve i\u00e7eri\u011fi eksik bulundu\u011fu i\u00e7in imha edildi\u011fi belirtiliyor. Kullan\u0131c\u0131, bu kayd\u0131 paketin a\u00e7\u0131ld\u0131\u011f\u0131 ve diz\u00fcst\u00fc bilgisayar\u0131n i\u00e7inden al\u0131nd\u0131\u011f\u0131 y\u00f6n\u00fcnde yorumluyor. Ancak bu yorum, tek ba\u015f\u0131na h\u0131rs\u0131zl\u0131k veya paketin kas\u0131tl\u0131 olarak a\u00e7\u0131ld\u0131\u011f\u0131 sonucunu kan\u0131tlam\u0131yor.<\/p>\n<ul>\n<li><strong>\u00dcr\u00fcn:<\/strong> ASUS ROG Strix SCAR 18 (G835LX-SA099W)<\/li>\n<li><strong>Bildirilen sat\u0131n alma de\u011feri:<\/strong> 4.000 euro, yakla\u015f\u0131k 4.480 dolar<\/li>\n<li><strong>G\u00f6nderi y\u00f6ntemi:<\/strong> ASUS\u2019un sa\u011flad\u0131\u011f\u0131 \u00f6n \u00f6demeli DHL Almanya iade etiketi<\/li>\n<li><strong>Takip kayd\u0131:<\/strong> 9 Ekim 2026\u2019da hasarl\u0131 ve i\u00e7eri\u011fi eksik g\u00f6nderinin imha edildi\u011fi bildirildi<\/li>\n<li><strong>Kullan\u0131c\u0131n\u0131n talebi:<\/strong> Garanti kapsam\u0131nda yeni bir cihaz g\u00f6nderilmesi<\/li>\n<\/ul>\n<h2>ASUS\u2019un ret gerek\u00e7esi ve kan\u0131t tart\u0131\u015fmas\u0131<\/h2>\n<p>Kullan\u0131c\u0131n\u0131n aktar\u0131m\u0131na g\u00f6re ASUS\u2019un servis birimi, de\u011fi\u015fim veya para iadesi talebini kabul etmedi. Ret karar\u0131n\u0131n gerek\u00e7esi, DHL\u2019den geldi\u011fi belirtilen ve paketin yetersiz \u015fekilde ambalajland\u0131\u011f\u0131n\u0131 bildiren k\u0131sa bir yan\u0131tt\u0131. ASUS\u2019un karar\u0131nda hangi incelemenin yap\u0131ld\u0131\u011f\u0131, paketlemenin hangi \u00f6l\u00e7\u00fctlere g\u00f6re yetersiz bulundu\u011fu ya da de\u011ferlendirmeyi destekleyen g\u00f6rsel ve raporlar\u0131n bulunup bulunmad\u0131\u011f\u0131 kamuya a\u00e7\u0131k payla\u015f\u0131mda netle\u015fmiyor.<\/p>\n<p>Kullan\u0131c\u0131, paketleme iddias\u0131n\u0131 destekleyecek foto\u011fraf veya ayr\u0131nt\u0131l\u0131 bir denetim raporu kendisine sunulmad\u0131\u011f\u0131n\u0131 s\u00f6yl\u00fcyor. Ayr\u0131ca DHL\u2019in kutuyu imha etti\u011fini belirtti\u011fi i\u00e7in, ambalaj\u0131n durumunu sonradan ba\u011f\u0131ms\u0131z bi\u00e7imde incelemenin m\u00fcmk\u00fcn olmad\u0131\u011f\u0131n\u0131 savunuyor. Bu noktada iki ayr\u0131 konu birbirinden ayr\u0131lmal\u0131: Paketin ger\u00e7ekten yeterli bi\u00e7imde haz\u0131rlan\u0131p haz\u0131rlanmad\u0131\u011f\u0131 ve cihaz\u0131n ta\u015f\u0131ma s\u0131ras\u0131nda hangi a\u015famada kayboldu\u011fu. Kutunun imha edilmi\u015f olmas\u0131 bu sorular\u0131 yan\u0131tlamay\u0131 zorla\u015ft\u0131rabilir; fakat tek ba\u015f\u0131na taraflardan birinin sorumlulu\u011funu kan\u0131tlamaz.<\/p>\n<p>Kullan\u0131c\u0131, kendisine gizli ibareli bir i\u00e7 belge iletildi\u011fini ve bu belgenin ASUS\u2019un incelemeye kat\u0131lmad\u0131\u011f\u0131n\u0131, ayr\u0131ca elinde ba\u015fka kan\u0131t bulunmad\u0131\u011f\u0131n\u0131 g\u00f6sterdi\u011fini ileri s\u00fcr\u00fcyor. Belgenin i\u00e7eri\u011fi ba\u011f\u0131ms\u0131z bi\u00e7imde do\u011frulanmad\u0131\u011f\u0131ndan, bu iddia da kullan\u0131c\u0131n\u0131n a\u00e7\u0131klamas\u0131 olarak de\u011ferlendirilmelidir. ASUS\u2019un veya DHL\u2019in ayr\u0131nt\u0131l\u0131 bir a\u00e7\u0131klama yay\u0131mlamas\u0131, karar\u0131n dayanaklar\u0131n\u0131 ve olay s\u0131ras\u0131n\u0131 netle\u015ftirmeye yard\u0131mc\u0131 olabilir.<\/p>\n<h2>Ta\u015f\u0131ma sorumlulu\u011fu ve ileti\u015fim g\u00fc\u00e7l\u00fc\u011f\u00fc<\/h2>\n<p>Kullan\u0131c\u0131, iade etiketinin ASUS taraf\u0131ndan d\u00fczenlenip \u00f6dendi\u011fini vurgulayarak ta\u015f\u0131ma s\u00fcrecindeki sorumlulu\u011fun \u00fcreticiye ait olmas\u0131 gerekti\u011fini d\u00fc\u015f\u00fcn\u00fcyor. Bununla birlikte, kargo g\u00f6nderilerinde sorumlulu\u011fun kimde oldu\u011fu; g\u00f6nderinin t\u00fcr\u00fcne, taraflar aras\u0131ndaki s\u00f6zle\u015fmeye, ge\u00e7erli t\u00fcketici mevzuat\u0131na ve olay\u0131n somut ko\u015fullar\u0131na g\u00f6re de\u011fi\u015febilir. Bu nedenle kullan\u0131c\u0131n\u0131n hukuki de\u011ferlendirmesi, tek ba\u015f\u0131na kesin bir hukuki sonu\u00e7 olarak sunulamaz. Sorumlulu\u011fun belirlenmesi i\u00e7in g\u00f6nderi belgeleri, servis ko\u015fullar\u0131, ta\u015f\u0131y\u0131c\u0131 kay\u0131tlar\u0131 ve ilgili hukuk kurallar\u0131n\u0131n birlikte incelenmesi gerekir.<\/p>\n<p>Kullan\u0131c\u0131 ayr\u0131ca DHL\u2019in g\u00f6nderiyi imha etmeden \u00f6nce ayr\u0131nt\u0131l\u0131 bir inceleme veya raporlama yapmad\u0131\u011f\u0131n\u0131 iddia ediyor. Ona g\u00f6re kutunun ortadan kald\u0131r\u0131lmas\u0131, olay\u0131n ayd\u0131nlat\u0131lmas\u0131n\u0131 sa\u011flayabilecek \u00f6nemli bir kan\u0131t\u0131n kaybolmas\u0131na yol a\u00e7t\u0131. Bu durumun hukuki a\u00e7\u0131dan nas\u0131l de\u011ferlendirilece\u011fi ise mevcut bilgilerle belirlenemiyor; imha karar\u0131n\u0131n nedeni ve s\u00fcrecin nas\u0131l belgelendi\u011fi konusunda DHL\u2019den a\u00e7\u0131klama al\u0131nmas\u0131 gerekiyor.<\/p>\n<p>\u0130leti\u015fim taraf\u0131nda da sorun ya\u015fand\u0131\u011f\u0131 bildiriliyor. Kullan\u0131c\u0131, ASUS\u2019a e-posta g\u00f6ndermeye \u00e7al\u0131\u015f\u0131rken \u201c550 address rejected\u201d hata mesaj\u0131yla kar\u015f\u0131la\u015ft\u0131\u011f\u0131n\u0131 s\u00f6yl\u00fcyor. Bu hata, mesaj\u0131n al\u0131c\u0131 sunucusu taraf\u0131ndan kabul edilmedi\u011fini g\u00f6sterir; ancak tek ba\u015f\u0131na ASUS\u2019un kullan\u0131c\u0131yla ileti\u015fimi bilerek engelledi\u011fini kan\u0131tlamaz. Kullan\u0131c\u0131, \u00e7\u00f6z\u00fcm aray\u0131\u015f\u0131n\u0131 s\u00fcrd\u00fcrmek ve \u015firketin dikkatini \u00e7ekmek amac\u0131yla ya\u015fad\u0131klar\u0131n\u0131 Reddit\u2019te payla\u015ft\u0131\u011f\u0131n\u0131 belirtiyor.<\/p>\n<p>\u015eimdilik bilinenler, kullan\u0131c\u0131n\u0131n cihaz\u0131n garanti s\u00fcrecinde kayboldu\u011funu bildirdi\u011fi, DHL takip kayd\u0131nda hasarl\u0131 ve i\u00e7eri\u011fi eksik g\u00f6nderinin imha edildi\u011fi bilgisinin bulundu\u011fu ve ASUS\u2019un talebi paketleme gerek\u00e7esiyle reddetti\u011finin \u00f6ne s\u00fcr\u00fcld\u00fc\u011f\u00fcyle s\u0131n\u0131rl\u0131. ASUS ve DHL\u2019in olay hakk\u0131ndaki a\u00e7\u0131klamalar\u0131 kamuya a\u00e7\u0131k olmad\u0131\u011f\u0131ndan, cihaz\u0131n kaybolma nedeni ve taraflar\u0131n sorumlulu\u011fu kesinle\u015fmi\u015f de\u011fil. Kullan\u0131c\u0131 ise yakla\u015f\u0131k 4.000 euroluk diz\u00fcst\u00fc bilgisayar\u0131n\u0131n yerine yeni bir cihaz g\u00f6nderilmesini talep ediyor.<\/p>\n<div class=\"newspaper-x-tags\"><strong>TAGS: <\/strong><span><a href=\"https:\/\/teknolata.com\/index.php\/tag\/asus-garanti\/\" rel=\"tag\">ASUS garanti<\/a><\/span><a href=\"https:\/\/teknolata.com\/index.php\/tag\/asus-rog-strix-scar-18\/\" rel=\"tag\">ASUS ROG Strix SCAR 18<\/a><\/span><a href=\"https:\/\/teknolata.com\/index.php\/tag\/dhl-almanya\/\" rel=\"tag\">DHL Almanya<\/a><\/span><a href=\"https:\/\/teknolata.com\/index.php\/tag\/dizustu-bilgisayar\/\" rel=\"tag\">diz\u00fcst\u00fc bilgisayar<\/a><\/span><a href=\"https:\/\/teknolata.com\/index.php\/tag\/garanti-onarimi\/\" rel=\"tag\">garanti onar\u0131m\u0131<\/a><\/span><a href=\"https:\/\/teknolata.com\/index.php\/tag\/kayip-kargo\/\" rel=\"tag\">kay\u0131p kargo<\/a><\/span><a href=\"https:\/\/teknolata.com\/index.php\/tag\/paketleme\/\" rel=\"tag\">paketleme<\/a><\/span><a href=\"https:\/\/teknolata.com\/index.php\/tag\/reddit\/\" rel=\"tag\">Reddit<\/a><\/span><a href=\"https:\/\/teknolata.com\/index.php\/tag\/tasima-sorumlulugu\/\" rel=\"tag\">ta\u015f\u0131ma sorumlulu\u011fu<\/a><\/span><a href=\"https:\/\/teknolata.com\/index.php\/tag\/tuketici-haklari\/\" rel=\"tag\">t\u00fcketici haklar\u0131<\/a> <\/div>\n","protected":false},"excerpt":{"rendered":"<p>Kargoda kaybolan ASUS ROG Strix SCAR 18 i\u00e7in yap\u0131lan de\u011fi\u015fim talebi neden reddedildi? Olay\u0131n ayr\u0131nt\u0131lar\u0131n\u0131 ve t\u00fcketici haklar\u0131n\u0131 ke\u015ffedin.<\/p>\n","protected":false},"author":1,"featured_media":1098,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[1922,1921,1923,191,1925,1924,1927,1056,1926,1810],"class_list":["post-1097","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-tumu","tag-asus-garanti","tag-asus-rog-strix-scar-18","tag-dhl-almanya","tag-dizustu-bilgisayar","tag-garanti-onarimi","tag-kayip-kargo","tag-paketleme","tag-reddit","tag-tasima-sorumlulugu","tag-tuketici-haklari"],"_links":{"self":[{"href":"https:\/\/teknolata.com\/index.php\/wp-json\/wp\/v2\/posts\/1097","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/teknolata.com\/index.php\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/teknolata.com\/index.php\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/teknolata.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/teknolata.com\/index.php\/wp-json\/wp\/v2\/comments?post=1097"}],"version-history":[{"count":1,"href":"https:\/\/teknolata.com\/index.php\/wp-json\/wp\/v2\/posts\/1097\/revisions"}],"predecessor-version":[{"id":1099,"href":"https:\/\/teknolata.com\/index.php\/wp-json\/wp\/v2\/posts\/1097\/revisions\/1099"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/teknolata.com\/index.php\/wp-json\/wp\/v2\/media\/1098"}],"wp:attachment":[{"href":"https:\/\/teknolata.com\/index.php\/wp-json\/wp\/v2\/media?parent=1097"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/teknolata.com\/index.php\/wp-json\/wp\/v2\/categories?post=1097"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/teknolata.com\/index.php\/wp-json\/wp\/v2\/tags?post=1097"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}